Skip to content
Nabuh Energy
  • Home
  • My Account
    • Log In
    • Lost account number
    • Information Request
  • Our Tariffs
  • Direct Debit
    • Submit Meter Readings
    • Direct Debit Guarantee
  • Top Up Online
    • How to top up your meter
  • Blog
  • Support
    • Home moves
    • Warm Home Discount
    • FAQs
    • Vulnerable Customer Support
    • Smart Meter Help
    • Additional Support
    • Energy Guides
  • Contact Us
    • Emergencies
    • Complaints
  • Energy Theft
Nabuh Energy

I would like to leave Nabuh Energy, what do I need to do?

Posted May 3, 2019May 3, 2019 Erin

If you are within your 14 days cooling off period, (14 consecutive calendar days from the date that you agreed to switch, NOT 14 working days) you must call our customer service team and notify them of your wish to cancel.
If you are outside the 14 days cooling off period, After agreeing to our terms and conditions, all customers are required to stay with us for a minimum of 28 days from your initial start date. Once the 28 days is over you will then be able to contact a new energy company to begin the switch of your supply.
PLEASE NOTE:
Direct debit customers, cancelling your direct debit mandate will not be accepted as notification of your wish to cancel your switch. You must call the customer services team and instruct them accordingly.

Post navigation

⟵I have received a notification from Nabuh Energy that I am leaving/have cancelled my account. However, I have not asked to cancel my supply nor have I agreed to switch to another supplier what do I do next?
Will my current credit transfer from my old supplier to Nabuh Energy?⟶

Recent Posts

  • Energy price news – February 2022
  • Valentine’s Day from home
  • Meet the New Nabuh Family!

Search

Copyright © 2022 Nabuh Energy

Contact Us

Email us:
nabuhenergy.co.uk/email

Phone:
0330 0414 902

Address:
Millstream, Maidenhead Road,
Windsor, Berkshire
SL4 5GD

About Nabuh

  • About
  • Contact Us
  • Terms and Conditions
  • Our Tariffs
  • Privacy Notice
Proudly powered by WordPress | Theme: Sydney by aThemes.