Stay topped up!

Topping up using a key or card from a different supplier will stop you from gaining any of the savings that you are eligible for. For this reason, it is important that you use the correct Nabuh Energy key or card or top up online where you can.

It is important to look after your top up key or cards. This means you should keep them clean and in working order. You may have trouble topping up if they get dirty or damaged.

Try and keep an eye out for any damage and contact us ASAP to ensure you have a replacement in time for your next top up!
If you’re having problems topping up your meter, wipe your key or card gently with a clean dry cloth and put it back in.

If you have lost your card or it is damaged, contact our Customer Care team on 0330 0414 902

Energy saving tips & how to save money on your bills

Looking to save money on your energy bills?  Not only does switching to Nabuh Energy allow you to cut costs, but we have come up with 10 tips to help you save even further.

Heating the home

1. By turning the thermostat down by even only 1 degree, you will be able to save as much as £60 a year!  Couple this up with wearing warmer clothes indoors, such as socks, slippers and a jumper, you will be able to see the savings mount up as you don’t us blast the heating as much.

2. On a sunny day, let the sun heat your home by opening your curtains and letting the warmth in, similarly, when it gets colder, the curtains being closed will keep the heat in!

Efficient cooking

3. Follow the trend and bulk prep your meals.  By cooking many meals in one oven, you are being efficient with the energy used with the oven.  This also allows you to ensure your fridge and freezer are filled, which in turn uses less energy than it would to cool/freeze empty ones!

4. After cooking, why not leave your oven open in order to heat the room? A way more efficient way to use all that energy than throwing it out with the extractor fan.

Energy saving with your washing

5. Wash your clothes at 30-40 degrees.  A washing machine uses 90% of it’s energy on heating the water.  By lessening the heat, you can keep clothes clean and save money!

6. Air drying your washing rather than using your dryer will save you heaps of cash!  This is an especially effective method during the warmer or windier months.

Save with your appliances

7. Make sure to unplug all of your appliances that you are not using regularly – even chargers (as they still use energy even when they are not charging).  This also means you should keep an eye out for appliances that may be left on standby.  By ensuring they are off at the socket or unplugged) you are ensuring they are off and saving you money!

Efficient home

8. Something work looking into is loft insulation.  Heat rises, and when it does, you want to ensure you are keeping as much as you can in your home.  As much as 25%  of the heat in your home can be disappearing through your loft space!

9. Having solar panels installed on your house could save you up to a third on your electricity bills, many Government schemes have installers that may install for free, something that is worth looking into!

10. If you fall into a particular category, need help with the cost of home improvements or are struggling with your energy bills, there are always opportunities available to you.  Speak with your local Citizens Advice Bureau for signposting and information to local schemes that may be able to help with any issues you may be currently facing.

 

For any further information or queries, feel free to contact our Customer Service team on 03300414902 or email here

Our customer service team is growing.. and growing..

Customer Service Advisor | £7.50 Per Hour | Part Time

Our team is continuously growing. We are now looking for a friendly, enthusiastic customer service advisor to join our hardworking team based in the heart of Sheffield for 25 hours per week. Prior experience in a similar position is preferred although training will be provided.

 

Ideal Candidates:

This role will suit candidates with a wide range of abilities and experience and we are particularly looking for a person with the following skills:

  • Friendly, professional and courteous.
  • Polite and confident telephone manner.
  • Excellent written communication skills.
  • Self-motivated and able to prioritise own workload.
  • Attention to detail.
  • Good working knowledge of IT applications such as Word, Office, and Excel.
Hours of Work:

5pm - 8pm Monday - Friday

10am - 3pm Saturday - Sunday (25 Hrs per week).

Responsibilities include: 
  • Delivering the highest level of customer service to ensure our customers always have the best experience.
  • Corresponding with customers daily to ensure they are kept up to date with any changes to their account or service and the status of service.
  • Handling customer queries and complaints via telephone and email in a polite and positive manner.
  • Recording and updating customer information accurately on our CRM system.
  • Liaising daily with external partners.
  • Protect customer information in accordance to relevant legislations.
  • Ensuring that customer feedback is actively pursued, considered and appropriate action taken.
  • Maintaining positive customer relationships.

 

Training is provided for all our staff, encouraging you to develop your career with us.

Apply Now:

If you would like to apply or have any further information, please contact our Recruitment Team using the following methods:

Call: 0114 399 0087
Email: jobs@nabuhenergy.co.uk

For more information on Nabuh Energy please continue to look through our website www.nabuhenergy.co.uk. Alternatively, you can follow us on Facebook for all the latest updates on jobs at Nabuh Energy.

Do you love to talk? We need you..

Customer Service Advisor | £7.50 Per Hour | Immediate Start

We are looking for a friendly, enthusiastic customer service advisor to join our hardworking team based in the heart of Sheffield. Prior experience in a similar position is preferred although training will be provided.

Ideal Candidates:

This role will suit candidates with a wide range of abilities and experience and we are particularly looking for a person with the following skills:

  • Friendly, professional and courteous.
  • Polite and confident telephone manner.
  • Excellent written communication skills.
  • Self-motivated and able to prioritise own work load.
  • Attention to detail.
  • Good working knowledge of IT applications such as Word, Office and Excel.
Hours of Work:

10am - 7pm Monday - Friday (40hrs per week).

Responsibilities include: 
  • Delivering the highest level of customer service to ensure our customers always have the best experience.
  • Corresponding with customers daily to ensure they are kept up to date with any changes to their account or service and the status of service.
  • Handling customer queries and complaints via telephone and email in a polite and positive manner.
  • Recording and updating customer information accurately on CRM system.
  • Liaising daily with external partners.
  • Protect customer information in accordance with relevant legislations.
  • Ensuring that customer feedback is actively pursued, considered and appropriate action taken.
  • Maintaining positive customer relationships.

 

Training is provided for all our staff, encouraging you to develop your career with us.

Apply Now:

If you would like to apply or have any further information, please contact our Recruitment Team using the following methods:

Call: 0114 399 0087
Email: jobs@nabuhenergy.co.uk