Stay topped up with no card


Due to technical issues there is currently a delay in issuing smart cards to all customers.

We understand that this can be an inconvenience, however, we do have a variety of other top up options available to you.

Smart Cards

Top up over the phone

Top up over the phone with one of our customer service agents by calling 03300414902 or via our direct top up line on: 03300082138.

Top up via our app

Stay topped up quickly and efficiently by using our dedicated app. Visit your app store and search Nabuh Energy to download today.

Top up at your local store

You are able to top up at your local store. Simply take your top up numbers which you should have received via text or email to your local PayPoint store and the cashier should be able to input the top up numbers manually in order for you to top up.


If you do not know your top up numbers, contact our customer service agents who will be happy to help.

Call on 033004140902 or via live chat at:  https://www.nabuhenergy.co.uk/contact-nabuh/

Customer services are open 9am - 8pm Monday - Friday and 9am - 5pm Saturday and Sunday.

Live chat is available between the hours 10am - 7pm Monday to Friday.