When you’re moving into a new home, it is essential for you to have an efficient, affordable energy supply. We understand this and want to make it easy and give you one less thing to worry about. Whether you are moving into a property supplied by us, leaving a property supplied by us or wanting to switch your energy provider to us at your new property, we'll help get you sorted.
If you move into a property and find we are the suppliers at your new home, simply let us know you’ve moved in by filling in this form or give one of our agents a call on 0330 0414 902. Be sure to check if there is a debt on the meter before you put any credit on. If you find there is a debt, please contact us immediately.
Switching your supply to us at your new property
If you move into a property and it is not supplied by us but you wish to have us as your energy provider, get a quote on our website and switch to us quick and easy. Alternatively, give us a call on 0330 0414 902 to get a quote from one of agents today. We are currently the cheapest fixed-rate prepayment energy provider in the UK and all our tariffs, both prepayment and direct debit, are fixed rate tariffs. Find out the benefits of fixed rate tariffs here.
When you move out of any property, it is essential you let your energy provider know you are no longer responsible for the energy charges at that property. This prevents you from being billed for energy you haven’t used. Let us know you’ve left the property by filling in this short form or you can contact us on 0330 0414 902 to speak with an agent.