You’re protected by strict regulations against your energy supplier switching off or disconnecting your gas or electricity supply. This protection remains as strong with smart meters as it is with traditional meters.
Any cheque payments please make payable to British Gas. Note your account number on the back of the cheque, or include a note with this information, and send to:
British Gas Trading Ltd, Finance Department, Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD