I have received a notification from Nabuh Energy that I am leaving/have cancelled my account. However, I have not asked to cancel my supply nor have I agreed to switch to another supplier what do I do next?

At Nabuh Energy, we would never cancel a customer’s account without their instruction either via phone call or email. Therefore, if you have received communication from us regarding your wish to leave, this may be because another member of the household has entered into an agreement with a different provider, or an alternative provider is trying to take over your supply in error.

If you do not wish to leave, contact our customer service team on 03300 414 902 or customerservice@nabuhenergy.co.uk so that we can make the necessary arrangements to ensure you remain with Nabuh.