Customer User Guides

We know your energy can be confusing, and you may not know what all the different terms mean. That's why we've put together some short guides to simplify the energy jargon, so you know your IHD from your kWh.
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Fixed Tariff User Guide

Let us talk you through the benefits of a fixed-rate tariff

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How to read your meter

Learn how to read your meter and submit meter readings

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Sign up process

Everything you need to know about switching to Nabuh

kWh

What is a kWh?

Knowing about kWhs can help you better understand your energy bills.

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Economy 7 meters

Economy 7 meters are unique, as the cost of energy is cheaper at night. Find out how that could benefit you.

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Standing charges

Economy 7 meters are unique, as the cost of energy is cheaper at night. Find out how that could benefit you.

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IHD user guide

Economy 7 meters are unique, as the cost of energy is cheaper at night. Find out how that could benefit you.