Know your rights

Know your rights

Citizens Advice have published a guidance leaflet for energy consumers as to where they can get independent advice about their energy supply.

It's important that you know your rights when it comes to energy. You are able to get free, independent advice from Citizens Advice if you require further information or help. For example, they can help answer questions about your bills or meter, and check if you are eligible for any discounts, grants or a cheaper tariff.

Visit citizensadvice.org.uk/energy (England and Wales) or www.cas.org.uk (Scotland)


Keep your own copy

Download a PDF version of the leaflet

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