April’s Price rise

April brings price rises

With the Energy price cap set for a £117 increase this month for those on Variable tariffs, we believe there has never been a better time to switch to Nabuh.

There is estimated to be around 11 million customers who are going to be affected by the price rise with an average household expecting to pay around £117 more per year for their gas and electric.

The reason behind the price cap was to protect customers who may be on an energy companies’ ‘default’ often variable tariff. OFGEM have stated that they can assure “customers that they remain from being overcharged for their energy and that these increases are only due to actual rises in energy costs”[1]

Customers who are on fixed tariffs will not be affected by the price rise, however, they should be aware that when their tariff ends, they will be subjected to the new, higher prices.
Prepayment customers should also be made aware that they will also see an increase, with a price rise of £106 on average.

Price rises are set to be reviewed twice a year, however, this does not necessarily mean that prices will always rise.  The next review is set for October and dependant on the wholesale energy market, prices will either rise or fall.
Want to know if you can save hundreds this year by simply switching? Click here to get your free quote and see how much you could save.

[1] https://www.moneyexpert.com/energy/energy-price-cap-increase-set-april/

Prepayment: The Pros and Cons

What are the main advantages of a prepayment meter?

Having a prepayment meter can help you to stay in control of how much you spend by allowing you to pay for your energy usage in advance.

  • We can arrange for a fixed payment amount to be set over a period of time in order to help you repay any debts if you are having difficulty paying and owe us money.
  • Our prepayment meters are set with an emergency credit amount of £5 which will help you if you run out of credit and cannot immediately top up.  Emergency credit must be repaid when you next top up, so it is important to only use this credit in an emergency.
  • By topping up regularly in the summer months, you should be able to build a level of credit whilst your usage is lower.  This will help you during the winter months when usage is usually higher. 

What are the disadvantages of a prepayment meter?

  • You could self-disconnect if you have not topped up your meter and used all your credit, including your emergency credit.
  • If you are planning to go away for a few days, you’ll need to make sure your meter has enough credit to cover any standing charges, any energy used whilst your away (i.e. fridge and freezer) and any debt repayments that need to be made during that time.
  • Prepayment tariff costs are usually higher due to company costs to serve customers via this payment method.
  • You could find it difficult to regularly buy credit if you do not have easy access to a Payzone outlet.
  • If you have visual difficulties or other special needs a prepayment meter may not be suitable for you to use.
  • If you lose or damage your prepayment key used for topping up the prepayment meter, you’ll need to ask us to send you a new one. We may at our discretion charge you for the cost of this.
  • If you want to change from being supplied through a prepayment meter to being supplied through a credit meter, you’ll need to pay any outstanding balance that you owe to us and we’ll need to agree to this change taking place. We may at our discretion charge you for the cost of changing the meter.

 When might we install a prepayment meter at your home?

We may install a prepayment meter if:

  • You’ve asked that we do this so that you can better manage your energy use by paying for it before you use it; or
  • You’ve asked that we do this because we’ve agreed that you can repay any outstanding debt to us this way; or
  • You haven’t kept to a debt repayment plan previously agreed between you and us; or
  • We’re unable to agree to another suitable way in which you can repay any outstanding debt to us.

We won’t charge you for having a prepayment meter installed at your home. However, we may at our discretion charge you for any additional costs we incur in completing the installation, for example, if we need to get a warrant from a magistrate to enter your home to install the prepayment meter.

If you have recently had a prepayment meter fitted and would like to review our Prepayment User guide, please click here

Want more information on SMART Meters? Click here to find out more and register your interest.

January Resolutions

Benefits of saving energy:

  • It saves you money on your energy bills.
  • It supports the environment, from climate change prevention to less energy resources being used up.
  • Makes life easier - if you save energy, you will make other things in your everyday routine easier and your life more comfortable, it’s a win-win!
  • Reduces demand, which helps the economy, environment and pressure that can impact those aspects.
  • Something to be proud of - not only you achieved a great goal, but it’s also allowing you to carry on with your everyday life guilt free.
  • Reduces stress, because you can stop worrying about your energy bills and focus your time on other things!

If there’s one resolution you can achieve this year, it’ll be this one. At the end of 2019, when it comes to looking back at your goals and achievements, you can now feel proud instead of guilty!



How to help yourself save energy:

Make sure you share these tips with all those around you - if you encourage people to save energy, then their achievements are your achievements.

We will support you throughout the year with more tips, encouragement and reminders, so don’t forget to follow us on Facebook and watch this space for more hints, tips and tricks. We are here to help you make it happen, so let us know how you get on.

Lets make this year one to remember - a year of saving energy!

  1. Team work- Encourage the whole family (or house share). You are more likely to stick to these if you get everyone in the house involved. Very often, people give up because they feel like everyone else cancels out their efforts - so instead, encourage each other and make it a group goal to save energy this year.
  2. Make it a challenge- Bring in rewards and penalties for how well you follow these tips. This works especially well if you get your kids involved - congratulate and reward them when they save energy.
  3. You HAVE to do it- Find your own motivation. Find a way to stay motivated - commit to posting your goals and updates on social media or maybe think of a treat to buy yourself with all the money saved.
  4. Ease into it- Try to implement these hacks one by one. Start with a small change and once you’re used to it, add another one - this way, you won’t even notice any routines changing.
  5. Time and remind- However you choose to do it, you should set up a time schedule and reminders to switch things of. Whether you use timers, post-it notes or phone reminders, make sure it works with your daily routines.

Why do we need renewable energy?

Renewable energy sources, especially wind power, can be extremely practical as alternatives to damaging carbon-intensive fuels.


Renewable and clean energy sources is something that the world is currently focused on. As fossil fuels are non-renewable, and resources are dwindling because of the high cost and massive environmental damage that is caused from the techniques used to retrieve them.

As a result, the need for cheap and obtainable resources has increased greatly. One efficient and more feasible option is wind energy.

Wind energy is a more practical type of energy due to its plentiful availability; it is derived directly from, as its name suggests, the wind. This is becoming something that is being used more often and you may have seen more and more turbines showing up around the more open areas of the UK.

It is still a common question that many people still wonder: if renewable energy is so beneficial, why don’t we use more of it? The answer to this question is that many of the renewable energy sources have been notably more expensive and more difficult to retrieve.  This is something that is starting to change, however, because of these long-term previous limitations, the consumption of fossil fuels had grown to an exorbitant rate.

Although, it is safe to say that there has been an increased effort to incorporate wind power, there is still far to go when it comes to making the national grid completely, 100% green energy. More and more energy companies are branding themselves as green energy suppliers, increasing the nations interest in Eco friendly tariffs and increase in information that is readily available.

Renewable Energy produces more than 20% of the UK’s electricity, and EU targets means that this is likely to increase to 30% by 2020. From 2020, renewable energy will continue to be an important part of the strategy to reduce carbon emissions. To achieve this, a range of technologies will need to be used, such as onshore and offshore wind farms, biomass power stations or hydro power systems.

The UK is well placed to take advantage of wind power, with some of the best conditions in Europe and high average wind speeds. Both onshore and offshore wind farms are an important part of where the UK sources its energy. The UK has invested significantly in offshore wind and has installed as much capacity as the rest of the world combined.

And here at Nabuh, we want to be able to bring all of this to our customers.  After all, we are the company with a big heart.

Economy 7 Off Peak Hours

The Off-peak hours for Economy 7 vary across the country.  Most variations depend on the type of meter you have and the time of year, for example, British Summer Time (BST)

The easiest way to work out your exact peak-hours is by checking your meter.  Some meters may even show the list on the meter itself or next to it, however, please be aware that meters can vary.

If your meter does not show the off -peak hours, check your region from the list below;

Region Number Area Timings
10 Eastern area 7 hours between 11pm and 7am
11 East Midlands area 7 hours between 11pm and 7am
12 London area 7 hours between 11pm and 7am
13 Merseyside & North Wales area 7 hours between 12am and 8am
14 Midlands area 7 hours between 11:30pm and 8am
15 North East area 7 hours between 12:30am and 7:30am
16 North West area 7 hours between 12:30am and 7:30am
17 North Scotland area All meters have different settings
18 South Scotland area 7 hours between 10pm and 8:30am
19 South East area 10.30pm to 5.30am and 12.30am to 7.30am
20 Southern area 7 hours between 11:30pm and 6:30am
21 South Wales area All meters have different settings
22 South West area All meters have different settings
23 Yorkshire area 7 hours between 12:30am and 7:30am


If you’re not sure what region you fall under, you can find the code on your statement on the top right or you can always ask one of our customer service team members to let you know by emailing us at customerservice@nabuhenergy.co.uk



If your E7 meter is Clock, the internal clock will not change with British Summer Time so you must always remember to add on the extra hour when checking for your off-peak hours and remember to change when the clocks go back.