Acceptable Meters
We are only able to support SMART meters where
- The Meter Type is S1
- The Profile Class is either 01 or 02
- The Meter Serial Number must have the letter P as the 3rd character (e.g. 17P5006618)
We are unable to support related meters.
We are only able to support Traditional meters where
- The Meter Type is K or N
- The Profile Class is either 01 or 02
We are unable to support related meters
**"K" stands for prepayment - key and card to credit the meters. "N" stands for credit (usually paid via a Direct Debit Monthly). We encourage customers to check the meter types with us so we can ensure they are compatible with supply.
***01 is a single rate meter (you only have a single unit rate day to day). 02 is an economy 7 meter (which means two rates, day and night). This is usually the case for customers who have immersion heaters within the property.