Who we are...
We're a Sheffield based energy company who want better for our customers.
Having observed the way prepayment customers are treated, we decided things needed to change. That's why we provide customers with energy that is low-cost and hassle-free.
Our values are important to us. They're what allows us to grow and to help give our customers the best service.
We have 4 core values which run throughout the business:
We adapt to new ways of working in our forward-thinking modern environment. Collaborating to make smarter decisions to meet the needs of our employees and customers. We embrace new technologies to enhance our business.
We aim to always put our employees, customers, and partners at the heart of everything we do. We work together to find the best solutions through diverse perspectives and celebrate each other’s input, creating a culture of closeness and inclusion.
We believe a learning culture is fundamental in an innovative fast-changing world. We will challenge each other to grow, explore and be the best version of ourselves. We give people the right to take responsibility and use their initiative.
We seek to deliver an excellent service through consistent high-quality performance, in how we think and act, in order to satisfy our customers. Constantly pushing ourselves and each other to do better, think better and perform better.
Be better together...
We like to get to know our customers and always make the effort to improve their experience with us.
Just like a family, we're here to help each other and have an active FAQ section where we encourage customers to engage.
Your question today, could help another customer tomorrow...
To keep up-to-date on the latest meter information or energy saving tips, visit our blog.